Loading... Please wait...


Our Newsletter



shipping-and-recieving.jpg     CALL US TOLL FREE 1.866.880.3359

    Mailing/Shipping Address Only:

    Tactical Innovations Canada

    128-918 16th Ave NW

    Calgary, Alberta, Canada




Returns Policy

Individual sales are final. Not all items can be exchange. You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Bulk orders: within 90 days of delivery of your  shipment, you may return any item in its original condition that was purchased at Tactical Innovations Canada for a refund minus a 20% restocking fee. We will refund the return shipping cost, if the return is a result of our error. 

Please contact our customer service for more information on getting refunds.

Our customer service email is: